Contact Us

Customer service

Madison BCycle operates 24 hours a day. 7 days a week.

Our Customer Service team is available to assist you at a station, or answer questions about pass options and/or your rides.

Text Support:

7 Days a week | 8:00 am-10:00 pm

800-473-4743

Phone Support:

Monday – Friday | 8:00 am – 8:00 pm

800-473-4743

Have ideas, feedback, or partnership requests?
Madison@BCycle.com