Madison BCycle operates 24 hours a day, 7 days a week, March 15 - December 15.

Our Customer Service Team is available to assist you at a station, or answer questions about pass types and/or your rides.

CUSTOMER SERVICE HOURS

Phone Support:

Monday - Friday 8:00 am – 8:00 pm 

Text & Email Support*:

8:00 am – 10:00 pm

EMAIL: madison@bcycle.com 

*Emails received after 11 pm will be handled the following morning.

CALL or TEXT 800-473-4743 for assistance.