Madison BCycle Customer Service is available to keep you riding!

System Hours: 24 hours a day, 7 days a week!

Text & Email Support: 8am - 10pm

TEXT 800-473-4743 for assistance at a station, or with questions about pass types and/or your rides.
EMAIL info@madisonbcycle.com with account questions.
Texts and emails received after 11 pm will be handled the following morning.